Privacy Policy

The AzuraVPN.com provides Virtual Private Networking (VPN) service and other internet privacy features. AzuraVPN.com VPN service is offered by AzuraVPN.com Privacy Policy describes how user data is treated at AzuraVPN.com.

Our top priority is customer data security. Operating under the jurisdiction of Panama allows us to guarantee our no-logs policy meaning that your activities using privacy solutions, created by AzuraVPN.com are not monitored, recorded, logged, stored or passed to any third party.

Your privacy is important to us, and we want you to understand what we collect, what we don’t collect, and what we do with the information that we do collect. This Privacy Policy (the “Policy”) applies to the information we collect about visitors to azuravpn.com (the “Site”) and subscribers to the AzuraVPN and related service (the “Services”), which are owned and operated by AzuraVPN (contact information below).

Information We Collect

AzuraVPN does not collect or log any traffic or use of its Virtual Private Network service.

You do not have to give us any personally identifiable (“personal”) information to browse our Site, but to subscribe to our Services you must create an account and register with us. In general, we collect the following limited information from users and only use it in order to process payments:

Account Information. To create an account, you may need to provide certain personal information, such as your name, billing address and e-mail. You will also need to select a username and password and provide us with payment information. The type of information collected may vary depending on payment method chosen. We will only use this information to collect and process payments for you. Once you have created an account, billing and subscription information can be accessed and modified by you at any time via your control panel.

Site Visitors. We collect certain information automatically from visitors to our Site, such as IP (Internet protocol) address and pages viewed on our Site. However, we do not track user activities outside of our Site, nor do we track the browsing activities of users who are logged into our VPN service.

How We Use Your Information

We do not sell or rent personal information to others.

The information we collect through our Site and Services is primarily used to create new accounts, collect payment for our Services, identify and communicate with current subscribers, or offer troubleshooting or customer support. We may also use personal information for the following reasons:

  • To verify your identity when you login to the Site or Service;
  • For internal record keeping;
  • To complete your online order;
  • To administer and improve our Site and Services;
  • To target our Site content to your preferences;
  • To respond to your requests or inquires and for other customer service purposes;
  • So that we may periodically send you promotional information that we think may interest you, about products, services, and offers made available by us, our affiliates or our marketing partners; and
  • To analyze usage and trends on our Site and to better understand how users use the Site and Services.
  • Service Providers. With third party service providers who provide services on our behalf, such as processing payments, hosting our Site, and sending email messages for us. Our service providers receive only the information they need to perform their designated functions, and are not permitted to use or disclose this information for their own marketing or other purposes;
  • Aggregate, Anonymous or De-Identified Information. Sharing aggregate or non-personally identifiable information with non-affiliated third parties for advertising, marketing or research purposes. However, we do not share your personal information with any third parties for their own marketing, advertising or research purposes.

Security Measures We Have In Place

We use security measures that are consistent with industry standards to protect your personal information from loss, theft, misuse or unauthorized access or disclosure or destruction. All employees are kept up-to-date on our security and privacy practices. In addition, access to user or subscriber personal information is restricted to those who need to know such information to perform their job functions.

Where appropriate, we use encryption, access controls, passwords, and/or physical security measures to protect the personal information we collect and maintain about you against unauthorized access and disclosure. Despite our efforts, no data security methods guarantee 100% protection. We do not promise and cannot guarantee that your personal information can never be viewed and/or used by others.

Costumers Data

E-mail address. We ask for your username and password as part of your registration. This ensures that we can communicate with you when we have an exciting announcements to make, service updates to advise or errors to report.

Payment data. Although we encourage our users to pay for AzuraVPN.com service with cryptocurrency to give you the maximum level of security, for your convenience we offer other payment options which give you refund convenience.

Policy changes

You understand that the present Privacy Policy is subject to changes made by AzuraVPN.com at any time at its sole discretion. You understand that it is your obligation to periodically review AzuraVPN.com Privacy Policy in order to account for any changes made, and we may change this Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. If we do so, we will post a new effective date for that Policy. Your continued use of the Site or Services constitutes your acceptance of the then-effective Privacy Policy.


Last Update: 15 June 2017